ซัพพอร์ตโรงหนังเมเจอร์ ไม่ต้องเข้าออฟฟิต สแตนบายถ้ามีซัพอร์ตก็ไปตามสาขา สามารถสื่อสารภาษาอักฤษได้ สามารถเดินทางไปตามสาขาต่างๆได้

Job Description

 Installation, Testing and Commissioning of Digital Cinema equipment
 Service support (site visit, phone, remote) and planned maintenance of Digital Cinema equipment
 Understand customer requirements and provide customized solution based on their needs
 Testing and evaluation of software and hardware solutions developed by the company
 RMA testing and logistics coordination

Responsibilities

 Deliver high quality Customer Service Support.
 Forecasting and ensuring on‐time availability of spare parts for customer needs.
 Analysing the root cause of failures
 Interaction with customers, resellers & system integrators to provide technical support and assist in troubleshooting
 Maintaining a good rapport with customer, resellers & system integrators.

General Requirements

 Aptitude to learn new technologies
 Willingness to work during non‐working hours and holidays occasionally.
 Good command of written and spoken English.
 Should possess good troubleshooting skills.
 Can work independently with limited supervision.

Preferred Academic & Job Skills

 ITE or equivalent from Electronics, Computer, Information technology or any other related streams.
 Previous work experience as “IT Service support” is an added advantage
 Hands‐on experience on Linux shell and Windows operating systems is an added advantage.
 Knowledge of computer networking is an added advantage.
 Computer hardware troubleshooting is an added advantage.
 Sound knowledge of system integration is an added advantage.
 Electronic, electrical, signalling and cabling knowledge is an added advantage.
 Background of working with Digital Cinema equipment is an advantage

สนใจติดต่อ พรชนก 093 9051465
อีเมลล์ pornchanok@asian-technology.com